STEP 1- Non-Disclosure Agreement (NDA)
To receive the NDA, simply click on the Register Now button and the NDA will be emailed to the address you provide. Email your completed NDA to LNPA-Acct-Mgmt@iconectiv.numberportability.com. Please include “NPAC NDA” in the subject line.
STEP 2- User Application
Once the NDA is executed, you will receive the User Application, which is used to register and validate a user, along with instructions on how to pay the application fee. Email your completed User Application to LNPA-Acct-Mgmt@iconectiv.numberportability.com. Please note that the New User Evaluator (NUE) fee noted below must be submitted with the User Application.
STEP 3- New User Evaluator (NUE) Process
Once a valid User Application is received, it goes through the NUE process to ensure that the application meets the guidelines of the North American Portability Management (NPAM) LLC for permitted use of NPAC data. There is an non-refundable fee for the evaluation that must be paid by the applicant when the User Application is submitted. The NUE process can take up to 60 days to complete. Upon approval, users must then provide proof of insurance.
STEP 4- Regional User Agreement
Once processed, you will receive one or more Regional User Agreement(s), which is a contractual document that describes all parties’ obligations with regard to NPAC services. It must be executed for each region in which the user is requesting access to the NPAC. PTRS applicants are encouraged to apply in all NPAC regions to avoid having to go through the application process again if additional regional data is needed.
Once the RUA(s) are fully executed by both parties, you are registered with the NPAC.
If you are unsure as to your applicant type, please contact Account Management at 844-820-8039 or