Solutions for accessing NPAC Data

Each service is restricted to qualified entities for specific permitted uses. Companies can register for multiple services and each has its own registration process. If you're not sure which service to choose, visit this page to find the service(s) you need.

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Authorized NPAC user

Service Providers, Providers of Telecom-Related Services (PTRS) and Service Bureaus

Authorized NPAC users can access telephone number portability data for routing, rating, billing and network maintenance in connection with providing or facilitating the provision of telecommunications services. Authorized users include Service Bureaus that perform porting work on behalf of a Service Provider.

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PortData™ Source

Law enforcement and public safety agencies

When verifying a telephone number during an investigation, dispatching emergency response services or relaying 9-1-1 calls, Law Enforcement and Public Safety Answering Point (PSAP) personnel need to know the data is updated and accurate. Accessing the nation’s sole authoritative numbering database helps quickly verify porting history and provides the Service Provider’s Law Enforcement Emergency Contact information.

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PortData™ Validate

Fraud mitigation and risk assessment

Healthcare providers, financial institutions and fraud mitigation and risk assessment businesses can access telephone number portability data to help verify a customer’s identity before approving a transaction or disclosing information. Subscribing to this service enables businesses to be aware of recent porting activity that may indicate fraud. 

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PortData™ Comply

Marketing, research and TCPA compliance

For businesses that need to stay in compliance with the Telephone Consumer Protection Act (TCPA), one violation can result in steep fines. PortData Comply provides up-to-the-minute information about whether a number has been ported between wireless and wireline. Call centers, contact centers, market research firms, marketing agencies, telemarketers and debt collectors can access this authoritative data to avoid inadvertently dialing prohibited numbers. 

Learn more about accessing NPAC Data

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