Who can access NPAC Data?
The use of NPAC User Data or Derived Data is restricted to authorized users for specific purposes as defined by the Master Services Agreement for Number Portability Administration Center/Service Management System between iconectiv, LLC and the North American Portability Management LLC.
NPAC Data is made available to Service Providers and PTRS users on a regional basis based upon their approved application. As such, Service Providers and PTRS users are only authorized to receive NPAC User Data for the region(s) that have been identified and approved in their application. Visit the NPAC regions page for additional information about the seven NPAC regions.
What are the permitted uses of NPAC Data?
NPAC User Data is restricted and made available to qualified entities only for permitted uses. NPAC User Data or Derived Data can be used by authorized Service Providers, including Contracted Network Users of Service Providers*, and Providers of Telecom-Related Services (PTRS) only for routing, rating, billing and network maintenance on behalf of Service Providers. Other entities can also access and use specific elements of NPAC User Data for specific purposes, including law enforcement investigations, Telephone Consumer Protection Act compliance, assessing risk and mitigating fraud. Each service requires a separate registration.
For more information, download the Permitted Use document and visit the NPAC regions page.
- Current assigned Service Provider ID (SPID)
- Service Provider type (wireless or wireline or VoIP)
- Location Routing Number (LRN)
- SS7 Destination Point Codes
- Alternative SPID
- Date and time of last port
Authorized NPAC user
Service Providers, Providers of Telecom-Related Services (PTRS) and Service Bureaus
Authorized NPAC users can access telephone number portability data for routing, rating, billing and network maintenance in connection with providing or facilitating the provision of telecommunications services. Authorized users include Service Bureaus that perform porting work on behalf of a Service Provider.
Law enforcement and public safety agencies
When verifying a telephone number during an investigation, dispatching emergency response services or relaying 9-1-1 calls, Law Enforcement and Public Safety Answering Point (PSAP) personnel need to know the data is updated and accurate. Accessing the nation’s sole authoritative numbering database helps quickly verify porting history and provides the Service Provider’s Law Enforcement Emergency Contact information.
Fraud mitigation and risk assessment
Healthcare providers, financial institutions and fraud mitigation and risk assessment businesses can access telephone number portability data to help verify a customer’s identity before approving a transaction or disclosing information. Subscribing to this service enables businesses to be aware of recent porting activity that may indicate fraud.
Marketing, research and TCPA compliance
For businesses that need to stay in compliance with the Telephone Consumer Protection Act (TCPA), one violation can result in steep fines. PortData Comply provides up-to-the-minute information about whether a number has been ported between wireless and wireline. Call centers, contact centers, market research firms, marketing agencies, telemarketers and debt collectors can access this authoritative data to avoid inadvertently dialing prohibited numbers.