Avoid costly dialing errors with PortData Comply
Reaching customers by telephone is undoubtedly an essential part of connection and engagement for many businesses. In order to protect both consumers and businesses, there are regulations set forth by the Telephone Consumer Protection Act (TCPA) that prohibit the use of autodialers or pre-recorded voice messages to any telephone number in which the called party may be charged.
With more than 600K telephone number porting transactions daily in the U.S. alone, it can be difficult to determine whether a telephone number is wireless or wireline by just examining the telephone number. Yet failure to comply with these regulations may result in large fines potentially damaging the reputation of companies in violation. Additionally, there is a risk of overcorrecting, thereby missing out on contacting telephone numbers that are allowed under the TCPA regulations.
Fortunately, there is a solution that helps companies such as call centers, contact centers, market research firms, marketing agencies, telemarketers and debt collectors comply with TCPA regulations. How? By providing exclusive access to data indicating which telephone numbers are ported between wireless and wireline each day.
Keep your calls in compliance
PortData Comply provides secure access to daily updates of telephone numbers that have ported between wireless and wireline. As the nation’s only authoritative source of this information, PortData Comply is used by a variety of organizations, including:
Call and contact centers
Government relations specialists
Market research firms
A vital resource for three distinct customer types
Whether the data to be accessed will be used by companies themselves, or to support customers, there are three subscription options to meet specific telephone numbering data needs:
Direct customers that use the porting data for themselves to help avoid engaging in TCPA-prohibited conduct.
Reseller customers that disclose, assign, lease, or sell, the porting data to a third party that itself qualifies to receive the data so they can help avoid engaging in TCPA-prohibited conduct.
Second Tier customers
Second Tier customers that receive porting data from a Reseller customer so that the Second Tier customer can itself help avoid engaging in TCPA-prohibited conduct.
Ready to register for PortData Comply?
Are you in a business that must comply with the Telephone Consumer Protection Act (TCPA) and rely on PortData Comply, the Wireless Do Not Call (WDNC) service for porting data? If so, you have come to the right place to begin the registration process.
Anchor Computer, Inc.
ASDE Survey Sampler Inc.
Interactive Marketing Solutions, Corporation
Marketing Systems Group
Peachtree Data Inc.
Quentin Sager Consulting, Inc.
Complying with the TCPA
Power of Number Porting
All PortData Comply users - Direct, Reseller and Second Tier - must renew their subscription annually. The renewal process also satisfies the Annual Continued Qualification (ACQ) requirement of the North America Portability Management (NAPM) LLC for all PortData Comply users to attest that the intermodal porting data is being used in compliance with the PortData Comply WDNC Service Agreement.
To simplify the process, current users will receive via email the ACQ letter and the Service Agreement in advance of the anniversary date of their Service Agreement. The ACQ letter and Service Agreement can be signed and returned with payment to ensure uninterrupted service.
Have questions about PortData Comply?
Access frequently asked questions (FAQs) or talk with an account management representative today