Registration is now open for Service Providers (SP), Service Bureaus (SB), and Providers of Telecom-Related Services (PTRS), users who engage in the business of telemarketing, and Law Enforcement and Public Safety Agency users.

Current users of the Number Portability Administration Center (NPAC) who are Service Providers (SP), Service Bureaus (SB) and Providers of Telecom-Related Services (PTRS) are encouraged to begin the registration process today.


Outreach to law enforcement agencies (LEAs) and Public Safety Answering Points (PSAP) who will access the iconectiv Enhanced Law Enforcement Platform (ELEP) or the NPAC Interactive Voice Response (NPAC-IVR) has begun. 


Users who engage in the business of telephone marketing and rely on the Wireless Do Not Call (WDNC) service, can begin the registration process. Registration for users who work through a reseller to use the WDNC service will take place later in 2017. 




Users interested in more information about the NPAC transition process, can access FAQS, informational presentations and videos including the NPAC Transition Overview video, LNPA Transition Onboarding Webcast and Introduction to Testing video.

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About Local Number Portability (LNP) NPAC_200x200_RIGHT_GY_03.png

Local Number Portability (LNP), or Mobile Number Portability (MNP), allows people to keep their phone number when changing service providers. Mandated by the Federal Communications Commission (FCC) to increase competition among service providers, number portability was instituted in the U.S. for wireline phones in 1996 and wireless phones in 2003. The Number Portability Administration Center (NPAC) is the system that is used to facilitate number porting.    

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