Welcome to iconectiv's Number Portability Administration Center (NPAC) transition website. Here you will find important information regarding the transition of the U.S. NPAC to iconectiv and the onboarding process for you and your company.  Learn More...

Get Started

Current users of the NPAC who are Service Providers (SP), Service Bureaus (SB), and Provider of Telecom-Related Services (PTRS) who are ready to register can begin the registration process today.

Public Safety & Telemarketing

Registration will begin in 2017 for current law enforcement, PSAP providers, and businesses that do telephone marketing and rely on the number porting data thru the NPAC WDNC service to remain in compliance with federal regulations. Visit here for news and next steps.

NPAC Users Help

The transition to the new iconectiv NPAC has begun. Visit here for more information about the registration process for your specific user type, transition updates, onboarding schedules, announcements and next steps.


Available Videos

In this section you will find informational videos that will assist you with the NPAC transition process.

Returning Users


Current users of the existing NPAC who are Service Providers (SP), Service Bureaus (SB), or a Provider of Telecom-Related Services (PTRS), who have completed the Non-Disclosure Agreement, and are ready to move onto the Transition User Application (TUA) and the Regional User Agreement(s) (RUA) can visit our Returning Users Page for more information and next steps.

About Local Number Portability (LNP) 

HOME_200x200_NPAC_LB.jpgLocal Number Portability (LNP), or Mobile Number Portability (MNP), allows people to keep their phone number when changing service providers. Mandated by the Federal Communications Commission (FCC) to increase competition among service providers, number portability was instituted in the U.S. for wireline phones in 1996 and wireless phones in 2003. The Number Portability Administration Center (NPAC) is the system that is used to facilitate number porting.    

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