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Service Providers

Registration is now open for Service Providers (SP), Service Bureaus (SB), and Providers of Telecom-Related Services (PTRS).

Law Enforcement

Registration is now open for law enforcement agencies (LEAs) and Public Safety Answering Points (PSAP).


Registration is now open for businesses that must comply with the Wireless Do Not Call laws for telephone marketing or research.



NPAC Customer Portal

Service Providers, Service Bureaus and Providers of Telecom-Related Services can login into the NPAC Customer Portal to access the service, billing, support and training materials.  



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Users interested in more information about the NPAC transition process, can access FAQ, informational presentations and videos including the NPAC Transition Overview video, LNPA Transition Onboarding Webcast and Introduction to Testing video.

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About Local Number Portability (LNP) npac sub right E

Local Number Portability (LNP), or Mobile Number Portability (MNP), allows people to keep their phone number when changing service providers. Mandated by the Federal Communications Commission (FCC) to increase competition among service providers, number portability was instituted in the U.S. for wireline phones in 1996 and wireless phones in 2003. The Number Portability Administration Center (NPAC) is the system that is used to facilitate number porting.    

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