The use of NPAC User Data or Derived Data is restricted to authorized users for specific purposes as defined by the Master Services Agreement for Number Portability Administration Center/Service Management System) between iconectiv, LLC (iconectiv) and the North American Portability Management LLC (NAPM LLC).
Who can access NPAC data?
NPAC User Data is restricted and made available to qualified entities only for permitted uses. NPAC User Data or Derived Data can be used by authorized Service Providers (including Contracted Network Users of Service Providers*), and Providers of Telecom-Related Services (PTRS) only for routing, rating, billing and network maintenance on behalf of Service Providers. Other entities can also access and use specific elements of NPAC User Data for specific purposes, including law enforcement investigations, TCPA compliance, assessing risk and mitigating fraud. For more information, refer to the Permitted Use Info.
What types of NPAC data and services are available?
The most frequently requested NPAC data elements include:
*A Contracted Network User (CNU) is a third party that has entered into a written agreement with a Service Provider governing the terms and conditions of the third party’s use or sharing of, or access to, the Service Providers communications network.
Businesses that conduct telephone marketing or research over the phone and must comply with the Telephone Consumer Protection Act (TCPA) can access the data they need to verify if a telephone number has been ported between wireless and wireline.
Law enforcement agencies and public safety personnel can access data regarding the porting history, Service Provider ownership and Service Provider contact for specific telephone numbers. It can be accessed via the online Enhanced Law Enforcement Platform (ELEP) or phone-based Interactive Voice Response (IVR) service.
Businesses that require phone number data to assess risk, mitigate fraud and protect their customers can access the data required to verify porting history and service provider ownership of a specific number.
**Each solution requires a separate registration.