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NPAC IVR Informational Presentation for Public Safety

  • Law Enforcement Agencies (LEA) and Public Safety Answering Point (PSAP) providers rely on the NPAC to access the Interactive Voice Response (IVR) and Enhanced Law Enforcement Platform (ELEP). These services allow users to identify Service Provider contact information and updated carrier information. To learn more about the NPAC onboarding process for LEA and PSAP users, please download the NPAC IVR Informational Presentation for Public Safety.

NPAC Onboarding Course

  • This video provides prospective NPAC users with an understanding of what to expect during the Onboarding process.