Below please find informational presentations that will assist users with the NPAC transition process.
NPAC IVR Informational Presentation for Public Safety
Law Enforcement Agencies (LEA) and Public Safety Answering Point (PSAP) providers rely on the NPAC to access the Interactive Voice Response (IVR) and Enhanced Law Enforcement Platform (ELEP). These services allow users to identify Service Provider contact information and updated carrier information. To learn more about the NPAC onboarding process for LEA and PSAP users, please download the NPAC IVR Informational Presentation for Public Safety presentation.