Bulk Data Download
NPAC IVR Informational Presentation for Public Safety
- Law Enforcement Agencies (LEA) and Public Safety Answering Point (PSAP) providers rely on the NPAC to access the Interactive Voice Response (IVR) and Enhanced Law Enforcement Platform (ELEP). These services allow users to identify Service Provider contact information and updated carrier information. To learn more about the NPAC onboarding process for LEA and PSAP users, please download the NPAC IVR Informational Presentation for Public Safety.
Vendor Local Systems Certification/Re-certification
- Local systems licensed to a telecom Service Provider or Provider of Telecom-Related Services (PTRS) can directly connect to the NPAC/SMS to perform porting activities once the local system is certified by the NPAC/SMS. Vendors of local systems are responsible for completing Certification or Re-Certification with the NPAC/SMS before their systems can be connected to the NPAC/SMS. All required and optional features that Vendors plan to offer to their customers must be certified. Learn more about the certification or re-certification process.
NPAC Onboarding Course
- This video provides prospective NPAC users with an understanding of what to expect during the Onboarding process.