Below please find informational presentations that will assist users with the NPAC transition process.


NPAC Onboarding NDA Presentation

  • To learn more about the NPAC Onboarding NDA for Service Providers (SP), Service Bureaus (SB), and Providers of Telecom-Related Services (PTRS), please download the NPAC Onboarding NDA presentation.


NPAC IVR Informational Presentation for Public Safety

  • Law Enforcement Agencies (LEA) and Public Safety Answering Point (PSAP) providers rely on the NPAC to access the Interactive Voice Response (IVR) and Enhanced Law Enforcement Platform (ELEP). These services allow users to identify Service Provider contact information and updated carrier information. To learn more about the NPAC onboarding process for LEA and PSAP users, please download the NPAC IVR Informational Presentation for Public Safety presentation.