Documents | NPAC

Have questions about why the service is valuable or how it impacts your business? Download Wireless or Wireline? Know Before You Call document.

Mobile phone numbers now rival Social Security and driver license numbers as the personal identifier that consumers use to register for products and services. Now, for the first time ever, businesses are permitted to access elements of the country’s number porting database for fraud mitigation and risk assessment through the PortData Validate service. Download this brochure to learn more.

Have questions about which companies can access NPAC data and for what purposes? Download the Power of Number Porting document.

Have questions about how bulk data downloads are requested and received? Download the Bulk Data Download Service Overview.

Law Enforcement Agencies (LEA) and Public Safety Answering Point (PSAP) providers rely on the NPAC to access the Interactive Voice Response (IVR) and Enhanced Law Enforcement Platform (ELEP). These services allow users to identify Service Provider contact information and updated carrier information. To learn more about the NPAC onboarding process for LEA and PSAP users, please download the NPAC IVR Informational Presentation for Public Safety.

Local systems licensed to a telecom Service Provider or Provider of Telecom-Related Services (PTRS) can directly connect to the NPAC/SMS to perform porting activities once the local system is certified by the NPAC/SMS. Vendors of local systems are responsible for completing Certification or Re-Certification with the NPAC/SMS before their systems can be connected to the NPAC/SMS. All required and optional features that Vendors plan to offer to their customers must be certified. Learn more about the certification or re-certification process.

This video provides prospective NPAC users with an understanding of what to expect during the Onboarding process.