What can we help you with?

TOPICS


Documents
General
Law Enforcement & Public Safety Answering Points (PSAP)
Onboarding
Proof of Insurance
Schedule
Service Providers, Service Bureaus and Providers of Telecom-Related Services (PTRS)
Telemarketers that use the Wireless Do Not Call (WDNC) Service
Testing
Training
Transition

FREQUENTLY ASKED QUESTIONS


I am a Service Provider, Service Bureau or Provider of Telecom-Related Services and I just completed my NDA with iconectiv, what is the next step?

iconectiv will process your NDA within 5-7 business days, and return a fully executed NDA along with a pre-populated Transition User Application (TUA) for your review and completion.

Do I have to re-create all of the information for the application that I already provided to the current NPAC vendor?

For all of the registration forms, particularly the TUA, iconectiv will pre-populate as many fields as possible (sources include the current LNPA and other data collected by iconectiv). You will be asked to validate the information and provide some additional information along with supporting documentation.

Why must SPIDs be provided as part of the NDA?

The SPID is a key identifier for number portability and is essential to the transition to the new NPAC system. It is a requirement of the overall onboarding process to provide a disposition of every SPID in the existing NPAC system. When applicants provide their SPIDs with the NDA, it helps ensure the accounting of all SPIDs.

Is SPID the same as OCN?

Generally, yes.   In many cases, the Service Provider OCN (Operating Company Number) is used as their SPID. 

We are a service provider that has a third party do our NPAC entries. Do we fill out these forms online or is it a responsibility of the third party vendor?

All Users of the NPAC must complete the Registration process. A Service Bureau cannot execute the NDA or User Agreement on a Service Provider's behalf. They can assist in preparation, as applicable.

If a Service Bureau has just an administrative SPID, is insurance still required?

All Users and PTRS Users, which is technically what Service Bureaus are, need to follow the same Registration process and provide the same information. This is consistent with the current registration process. 

I currently use the Port PS service. Will this service continue after the transition?

Port PS service is a separate commercial offering that is based upon NPAC data but is not an NPAC service. iconectiv will provide a port query service. Details will be provided at a later time.

How do I reach the help desk?

The help desk can be reached via email at npac@iconectiv.numberportability.com or by calling 844-820-8039 Monday through Friday from 8:00am to 8:00pm ET.

Would Canadian Operators continue to have access to the Local Number Portability (LNP) data for U.S. regions like they do with the current NPAC?

iconectiv will provide the user data to authorized Providers of Telecom-Related Services (PTRS) users, including users based in Canada.

Can I change the primary contact for onboarding even if the primary user will be someone else?

If you are a Service Provider, Service Bureau or Provider of Telecom-Related Services (PTRS) user, you can change your primary contact for onboarding at any time by sending an email to lnpa-acct-mgmt@iconectiv.numberportablility.com

If you are a Telemarketer who uses the Wireless Do Not Call Service (WDNC), you can change your primary contact by sending an email to WDNC@iconectiv.numberportability.com

If you are a Law Enforcement Agency or Public Safety Answering Point (PSAP) that will access the new Enhanced Law Enforcement Platform (ELEP), you can change your primary contact by sending an email to ELEP@iconectiv.numberportability.com.


Will there be a developer API for automation?

The industry standards are not changing with the iconectiv NPAC. If you have developed to these industry standards already, no changes are necessary. If you directly connect to NPAC, such as to receive mechanized Local Service Management System (LSMS) downloads, you are required to conduct certification testing.  More information can be found in the Testing FAQs or on the Resources  page.

How do I find out what type of user I am?

The different categories of NPAC users include.

  • Service Providers – Telecommunication companies that provide service to end-users or customers.
  • Service Bureaus – Third party users that access the NPAC on behalf of their customers.
  • Providers of Telecom-Related Services – A group that accesses the NPAC to route, bill or rate calls or to perform network maintenance.
  • Telemarketers – Businesses that engage in telephone marketing and rely on number porting data thru the NPAC to remain in compliance with federal regulations.
  • Law Enforcement – Law Enforcement agencies and Public Safety agencies that are authorized to access NPAC data.

If you are uncertain as to the type of user that you are currently registered as with the current NPAC, please contact the iconectiv Help Desk.  

Do I have to resubmit information when registering for the iconectiv NPAC that was already provided to the current LNPA?

For all registration forms, iconectiv will pre-populate as many fields as possible with information gathered from the current LNPA. Users will be asked to validate the information and provide some additional information, along with supporting documentation.

Will the network interconnections in the iconectiv NPAC be in the same location as in the current NPAC? If different, when will these locations be identified?

The network interconnection locations for the iconectiv NPAC are different from the current NPAC interconnection locations. As part of the onboarding process, iconectiv will provide the details required for interconnection. 

Do Read Only users have to follow this process?

Yes, Read Only users must follow the registration process.  It is recommended that applications be submitted at the applicant's earliest convenience.

How do I subscribe to the LNPA Working Group mail list?

To subscribe to the new LNPAWG email list after August 1, 2017, visit https://maillist.numberportability.com. Create a ListServ account by clicking on “get a new LISTSERV password” and enter your email address and choose a password. Click on the list LNPAWG and then click subscribe at the right of your screen.  You will receive a confirmation email with a link to complete your subscription.  Please make sure your company can accept email from this domain, LNPAWG@list.numberportability.com.

If you have any questions regarding the LNPAWG distribution list send email to cma@iconectiv.numberportability.com.

When does onboarding start for Law Enforcement users?

iconectiv has already begun reaching out directly to Law Enforcement and Public Safety groups that will access the new Enhanced Law Enforcement Platform (ELEP) to verify contact information and begin the registration process. 

The registration process for Law Enforcement and Public Safety groups that use the Interactive Voice Response (IVR) will begin in the second quarter of 2017.

How will Law Enforcement users test?

Law Enforcement users will be able to test the Enhanced Law Enforcement Platform (ELEP) provided by iconectiv in December 2017.  Additional details regarding ELEP connectivity and testing will be provided as they become available. 

Does every Law Enforcement agency or Public Safety Answering Points (PSAP) have to register for the new iconectiv NPAC?

Yes, every Law Enforcement agency and Public Safety Answering Points (PSAP) that will access the new Enhanced Law Enforcement Platform (ELEP) must register. iconectiv has begun reaching out directly to Law Enforcement and public safety users that will access the iconectiv ELEP to verify contact information and begin the registration process. 

How do Law Enforcement users register?

iconectiv has already begun reaching out directly to Law Enforcement and Public Safety Answering Points (PSAP) that will access the iconectiv Enhanced Law Enforcement Platform (ELEP) to verify contact information and begin the registration process. If you have not been contacted by iconectiv and believe you should have been, please email ELEP@iconectiv.numberportability.com and a representative will get back to you as soon as possible.

When will Interactive Voice Response (IVR) users begin to register?

Registration for Law Enforcement or Public Safety agencies that use the Interactive Voice Response (IVR) to access the NPAC will begin in the second quarter of 2017.

How do I register?

Registration instructions differ for each user group, including: 

  • Service Providers, Service Bureaus or Providers of Telecom-Related Services (PTRS)
  • Law Enforcement and Public Safety groups that use the Enhanced Law Enforcement Platform (ELEP)
  • Users that engage in the business of telephone marketing and rely on the Intermodal Ported Telephone Number Identification Service, also known as the Wireless Do Not Call (WDNC) service

Visit the Get Started page for specific instructions for each user group. 

Who can use this website to register for the new iconectiv NPAC?

Service Providers, Service Bureaus and Providers of Telecom-Related Services and users that engage in the business of telemarketing can use the website to start the onboarding process. iconectiv has begun reaching out directly to Law Enforcement users and Public Safety Answering Points (PSAP) that will access the iconectiv Enhanced Law Enforcement Platform (ELEP) to verify contact information and begin the registration process. The registration process for Law Enforcement and Public Safety agencies that use the Interactive Voice Response (IVR) Service will begin in the second quarter of 2017.

If you are not a current NPAC user, you must first register with the incumbent at www.npac.com.

I’m a new NPAC user, how do I register?

Until the iconectiv NPAC transition occurs in 2018, new users of the NPAC services will need to first register with the incumbent at www.npac.com. Once you become a user of the current NPAC, you can then return to this website to continue the registration process to the new iconectiv NPAC.

How do I find out what type of user I currently am?

If you are uncertain as to the type of user that you are, you may contact Neustar to determine your user type.

What is a Service Provider with mechanized access?

If you currently access the NPAC via a direct LSMS or SOA interface, then you are considered a Service Provider with mechanized access. If you only access the NPAC through the LTI (including LTI Service Bureaus), IVR, help desk, then you are considered a non-mechanized user.

How will iconectiv determine the onboarding contact(s) for an NPAC user?

The incumbent Local Number Portability Administrator provided iconectiv with the contact information associated with each Service Provider ID (SPID).  This is the information that was used to conduct outreach to current NPAC users prior to the start of the onboarding process. The objective of the outreach to Service Providers, Service Bureaus and Providers of Telecom-Related Services was to validate or update primary user contact information and plan for the onboarding process.

The current administrator also provided iconectiv with the contact information for Law Enforcement and Public Safety Answering Points (PSAP) that will access the iconectiv Enhanced Law Enforcement Platform (ELEP).  This is the information that was used to   verify these users at the start of the registration process.

The current administrator also provided iconectiv with the contact information for telemarketers that use the current NPAC. Telemarketers will be asked to validate this data and provide additional information during the onboarding process.

Will the network interconnections with iconectiv be in the same location as Neustar? If different, when will these locations be identified?

The network interconnection locations for iconectiv are different from Neustar’s current locations. As part of the onboarding process, iconectiv will provide the details required for interconnection.

When can I register?

Registration has begun for many user groups, including Service Providers, Service Bureaus and Providers of Telecom-Related Services (PTRS), those that engage in the business of telemarketing and use the Wireless Do Not Call (WDNC) Service, as well as users of the Enhanced Law Enforcement Platform (ELEP). Registration will begin in 2Q 2017 for Law Enforcement and Public Safety groups that use only the Interactive Voice Response (IVR) service. iconectiv recommends that you begin registration as soon as possible. Visit the Get Started page to begin. 

Is there a fee for registration?

There is no fee for registration for any user group.

When will iconectiv start charging for service?

iconectiv will start charging for each service once the transition of that service to the new iconectiv NPAC has been completed. 

What is the exact listing you want shown on the Certificate of Insurance?

Telcordia Technologies, d.b.a. iconectiv  
ATTN: NPAC Service Representative, 8C802H 
100 Somerset Corporate Blvd., Bridgewater, NJ 08807

What kind of insurance do I need and how should iconectiv be reflected on the policy?

NPAC Service Management System (SMS) users must operate under the coverage of all applicable insurance requirements that are specified in the user agreement.

If a Service Bureau only has an administrative Service Provider ID (SPID), is insurance still required?

Yes, all Providers of Telecom-Related Services, which is technically what Service Bureaus are, need to follow the same registration process and provide the same information, including insurance. This policy is consistent with the registration process for the current NPAC. 

What is meant by providing an Additional Insured Endorsement?

Users have two options:  

  1. Users can name iconectiv on the Certificate of Insurance as an Additional Insured. 
  2. Users may have an Endorsement to their insurance policy that permits the user to include a person or organization, in this case iconectiv, as an Additional Insured on the user's policy without having them listed as an Additional Insured on the Certificate of Insurance. 

Can articles of incorporation be provided in place of a certificate of insurance?

No, articles of incorporation confirm that the company has been legally formed but do not provide any proof of insurance coverage. As such, articles of incorporation do not represent proof that a user has an actual valid or effective insurance policy that meets the required coverage limits for general liability and workmen’s compensation insurance. 

What is the timeline for onboarding?

Each of the user groups has a separate timeline for onboarding. iconectiv encourages all NPAC users to begin the onboarding process as early as possible.

  • Registration for Service Providers, Service Bureaus and Providers of Telecom-Related Services (PTRS) began in September 2016. 
  • Registration for Telemarketers began at the end of March 2017 and will continue through the end of 2017.
  • Registration for users of the Enhanced Law Enforcement Platform Service (ELEP) began at the end of March and will continue through the end of 2017.
  • Registration for Law Enforcement and Public Safety Agencies that use the Interactive Voice Response (IVR) service will begin later in 2017 and will continue through the end of the year. 

What is the estimated average timeline for registration if forms filled out correctly?

There are three documents to be processed sequentially in the registration process.  The timeline is dependent upon the amount of time that it takes the user to complete the forms. The turnaround time for each form once received is:

  1. NDA:  If properly filled out, iconectiv will return an executed NDA with a pre-populated TUA in 5-7 business days.  
  2. TUA: When a properly filled out TUA is returned, iconectiv will respond within 10 business days with one or more pre-populated RUAs.   
  3. RUA:  When a properly filled out RUA is returned, iconectiv will respond within 10 business days with a fully executed RUA and registration is complete.


Does every Service Provider, Service Bureau and Provider of Telecom-Related Services (PTRS) have to register for the iconectiv NPAC in order to continue to use NPAC services?

Yes, every Service Provider, Service Bureau and Provider of Telecom-Related Services must register, even those that only use the NPAC occasionally or work through a third party to do porting or access NPAC data. By registering, users will ensure that their Service Provider ID (SPID) is operational after the transition to the new iconectiv NPAC.   Registration is also an opportunity for users to update their company’s contact information and other data within the NPAC as well as inform iconectiv if a company no longer has a need to use NPAC services as a whole or for a specific SPID.

Do I have to resubmit information when registering for the iconectiv NPAC that was already provided to the current LNPA?

For all registration forms, particularly the Transition User Application (TUA), iconectiv will pre-populate as many fields as possible with information gathered from the current LNPA and the NPAC user. Users will be asked to validate the information and provide some additional data, along with supporting documentation.

How do Service Providers, Service Bureaus and Providers of Telecom-Related Services register?

Onboarding begins with the registration process. The first step is the completion and execution of the non-disclosure agreement (NDA). You can begin the registration process on the Get Started page.

What is the estimated average timeline for registration for Service Providers, Service Bureaus and Providers of Telecom-Related Services if all forms are filled out correctly?

The timeline is dependent upon the amount of time the user takes to complete their forms. If a form is incomplete or filled out incorrectly, the process will be delayed. The estimated turnaround time for each form once received is as follows:

  • Non-disclosure agreement (NDA): iconectiv will return a countersigned NDA with a pre-populated transition user application (TUA) in five to seven business days. 
  • Transition user application (TUA): iconectiv will respond within 10 business days with one or more pre-populated regional user agreements (RUA).  
  • Regional user agreement (RUA): iconectiv will respond within 10 business days with a countersigned regional user agreement (RUA) and then registration will be complete.

I just completed my non-disclosure agreement (NDA) for the iconectiv NPAC. What is the next step?

iconectiv will process your non-disclosure agreement (NDA) within five to seven business days and return a countersigned NDA and pre-populated transition user application (TUA) for review and completion. If the NDA is not completed properly, the process may take longer.

Why must Service Provider IDs (SPIDs) be provided as part of the non-disclosure agreement (NDA)?

Service Provider IDs (SPIDs) are a key identifier for number portability and are essential to the transition to the new NPAC. Providing a disposition of every SPID in the existing NPAC system is a requirement of the overall onboarding process. Applicants are asked to include all SPIDs on the SPID form, even those that are no longer in use. There will be an opportunity later in the registration process to indicate that a SPID is obsolete. When applicants provide their SPIDs with the non-disclosure agreement (NDA), they help ensure the accounting of all SPIDs in the new NPAC.

Is a Service Provider ID (SPID) the same as an Operating Company Number (OCN)?

In many cases the Service Provider OCN (Operating Company Number) is used as a Service Provider ID (SPID). The Local Number Portability Administrator (LNPA) assigns SPIDs and may choose to use a company’s OCN as their SPID. In other cases, the SPID is unrelated to the OCN.

We are a Service Provider that has a third party handle our NPAC entries. Do we fill out these forms or is registration the responsibility of the third party vendor?

Every Service Provider, Service Bureau and Provider of Telecom-Related Services that intends to continue to use the NPAC or NPAC data must register, even those that only use the NPAC occasionally or work through a third party to do porting or access NPAC data.

What is a Service Provider with mechanized access?

If you currently access the NPAC via a direct Local Service Management System (LSMS) or Service Order Administration (SOA) interface, then you are considered a Service Provider with mechanized access. If you access the NPAC exclusively through the Low-Tech Interface (LTI), through a third party, or exclusively via the Interactive Voice Response (IVR) or Help Desk, then you are considered a non-mechanized user.

How will Service Providers, Service Bureaus and Providers of Telecom-Related Services test?

iconectiv has begun to plan for testing for users that directly interface with the NPAC using a dedicated Service Order Activation (SOA) or Local Service Management System (LSMS), also known as a user with mechanized access. Testing is required for all users with mechanized access.

To participate in testing, users must be registered with the iconectiv NPAC. iconectiv will contact all users with mechanized access to schedule and prepare for testing after registration is complete.

Users of the Enhanced Law Enforcement Platform (ELEP) that access the service through an Application Program Interface (API) are also required to test. Testing for this service will begin in December of 2017. Details will be provided on a later date.

Users that access the NPAC through the Low-Tech Interface (LTI), Interactive Voice Response (IVR), or help desk are not required to test but all interested users are welcome to participate in testing. Similarly, testing is optional for the users of the Wireless Do Not Call (WDNC) service.

I currently access the Wireless Do Not Call (WDNC) file from a secure website. How will this be done in the future?

You will continue to access the WDNC file from a secure website. This new site will be managed by iconectiv. You will be asked to redirect your browsers to a new URL to obtain the files. To access the new secure WDNC website, you must complete the registration process with iconectiv. This is necessary to obtain a valid User ID and password for the new site. 

How will testing work for WDNC users?

Qualified WDNC users will retrieve data from a secure WDNC website provided by iconectiv. Connectivity to that site can be tested prior to the NPAC transition. Details regarding connectivity and testing will be provided at a later time.

When will registration begin for WDNC users?

Registration for this user group will begin in March 2017.

Does every Telemarketer have to register for the iconectiv NPAC?

Yes, every telemarketer that needs to continue to use the Wireless Do Not Call (WDNC) service must register. Registration is also an opportunity for users to update their company’s contact information and other data within the NPAC. Registration is currently open for direct users of the NPAC. Registration for resellers will open later this year. 

What is the estimated average timeline for registration for Telemarketers if all forms are filled out correctly?

The timeline is dependent upon the amount of time the user takes to complete their forms. If a form is incomplete or filled out incorrectly, the process will be delayed. The turnaround time for each form once received is outlined below.

  • Online form: iconectiv will send you a registration form immediately after the online form has been returned. 
  • Registration form: iconectiv will review the registration form within five business days.
  • Service agreement: iconectiv will then send a copy of the Wireless Do Not Call (WDNC) Service Agreement with WDNC pricing for your review.

How do Telemarketers register?

Onboarding begins with the registration process. If you are a direct user of the Wireless Do Not Call (WDNC) Service, you can click on the Register Now button now on the Get Started page to request the registration form and it will be emailed.  Registration for users that purchase the WDNC service through a reseller can begin the process later in 2017. Additional details will be provided in advance.

How will Telemarketers test?

Registered telemarketer users will retrieve data from a secure Wireless Do Not Call (WDNC) website provided by iconectiv. Connectivity to that site can be tested prior  to production. Details regarding connectivity and testing will be provided at a later date.

Is iconectiv conducting testing?

iconectiv will test the new NPAC Service Management System (SMS) platform to validate that it meets the required industry specifications. Before any industry testing takes place, iconectiv will run a comprehensive set of internal tests to be sure that the NPAC Service Management System (SMS) meets all requirements. Once that testing has concluded, Acceptance Testing will begin. It is important to note that all Acceptance Test Plans are reviewed and approved by the North American Portability Management (NAPM) LLC and the Federal Communications Commission (FCC). Once these tests are completed satisfactorily, then the solution is ready for transition.

How long will the testing phase be?

The current transition timeline indicates that testing is expected to begin in May of 2017 and will continue into February of 2018. The testing phases allow the various types of users to test the functionality of the new NPAC.  Further details on the phases can be found in the notes from the 8/31/2016 TOEP webcast at https://www.napmllc.org/pages/npacrfp/npac_rfp.aspx

How is testing being scheduled?

Testing will be conducted in phases. Local system gateway vendors, which provide Local Service Management System (LSMS) and/or Service Order Administration (SOA) software to Service Providers, Service Bureaus, and Providers of Telecom-Related Service, will test first. Then Service Bureaus, Service Providers, and Providers of Telecom-Related Services will test. Testing schedules will be determined in collaboration with these groups. The testing webcast can be found on the Videos page.

How should I prepare for testing?

Preparation and testing requirements vary by users. A testing overview webcast  can be found on the Videos page. You must also complete the registration process prior to participating in testing. 

Is testing mandatory?

iconectiv is required to comprehensively test the new NPAC Service Management System (SMS) platform to validate that the platform meets the required specifications. Subsequently, vendors, Service Providers, Service Bureaus and Providers of Telecom-Related Services that are required to test will certify with the new NPAC platform using the suite of known industry test cases. Testing is optional for other users. The Transition Oversight Manager will report the summary results of the industry testing.

What quality assurance is iconectiv doing to ensure the NPAC is ready for testing? What are the entrance criteria for industry testing?

iconectiv, the new LNPA administrator, is required to comprehensively test the new NPAC/SMS platform to validate that the platform meets the required industry specifications. Subsequently, Vendors, Service Providers, Service Bureaus, and Provider of Telecom-Related Services (PTRS) users who are required to test will certify with the new NPAC platform, as they do today, using the suite of known Industry Test Cases.

When will a draft version of the test cases be available?

Industry test cases, as developed by the LNPA Working Group (LNPA WG), will be used for vendor testing and testing of NPAC users with mechanized interfaces. These test cases are currently available through the incumbent’s NPAC website www.npac.com.

What are industry test cases? Are these the same as LNPA Working Group (LNPA WG) test cases?

Industry Test Cases are the test cases defined by the LNPA Working Group (LNPA WG) in the “NPAC/SMS Individual Service Provider Certification and Regression Test Plan” document. Local system gateway vendors or those using a mechanized connection must execute the industry test cases. 

Which test cases do Low-Tech Interface (LTI) users execute?

After completion of the required LTI training, LTI Graphic User Interface (GUI) users can conduct additional testing if desired in coordination with iconectiv. One option is to use the LTI GUI Acceptance Test Plan that iconectiv will run and will make available to the industry.

During the testing, will the iconectiv database be live and mirror the existing database or be a mock database?

The iconectiv test bed will use the data known as the “Midwest Test Data” that is used by the current NPAC.

Will Virtual Private Network (VPN) connections over the Internet be allowed as the connection for testing?

Yes, Internet Protocol Security (IPSEC) VPN tunnels over the Internet are permitted for testing.

What training and materials will be available for NPAC users?

iconectiv is developing training materials designed to assist both new and existing NPAC users. Some courses are focused specifically on issues related to transition, while others are more general regarding the NPAC and its usage. Visit the Resources page of the NPAC transition website for more information and links to materials. 

What if I have questions about the transition?

During the NPAC transition, the iconectiv help desk will be available to answer questions Monday through Friday from 8:00am to 8:00pm ET.

  • For general questions regarding the NPAC transition or onboarding, please contact iconectiv at LNPA-Acct-Mgmt@iconectiv.numberportability.com. 
  • For questions regarding Service Providers, Service Bureaus and Providers of Telecom-Related Services (PTRS), please contact iconectiv at npac@iconectiv.numberportability.com or call 844-820-8039.
  • For questions regarding Telemarketers, please contact iconectiv at WDNC@iconectiv.numberportability.com or call 844-411-WDNC.
  • For law enforcement and public safety agencies that will use the Enhanced Law Enforcement Platform (ELEP), please contact iconectiv at ELEP@iconectiv.numberportability.com or call 844-511-3537.

How will regions be migrated?

Per the Transition Oversight Plan, one region will be migrated and allowed to run, or soak, for a designated time period. Upon the successful conclusion of this soak period, the remaining regions will be migrated according to a defined schedule. The migration is scheduled to be completed in May 2018. For additional information visit the North American Portability Management website.

Will the Low-Tech Interface (LTI) Graphic User Interface (GUI) function in the same way as it does today? Is anything changing in how the LTI GUI operates?

The Low-Tech Interface (LTI) Graphic User Interface (GUI) has been developed in accordance with the functional requirements approved by the industry and with consideration for current general usability practices. While the look and feel of the new GUI will be different from the current version, the functionality offered will be the same. Online training for the LTI GUI will be made available to users at no charge. It is recommended that users take the training shortly before they need to access the GUI for testing or for production use. Further details on the training will be available in May of 2017.

How will iconectiv support Low-Tech Interface (LTI) Graphic User Interface (GUI) users?

The iconectiv web-based Low-Tech Interface (LTI) Graphic User Interface (GUI) will provide all of the features defined in the industry functional requirements.    iconectiv will offer training for LTI GUI users beginning in the spring of 2017. LTI GUI users that have not yet registered for the iconectiv NPAC are encouraged to do so at their earliest convenience to ensure that they will be able to participate in the training and optional testing.


iconectiv will thoroughly test the functionality of the LTI GUI, which was developed in accordance with industry requirements. Both Direct LTI users and Service Bureaus that operate an LTI GUI on behalf of its customers will have the option to test the LTI GUI after having taken LTI GUI training.