Tools and resources

As an authorized NPAC user, you have a variety of support options at your disposal. If you cannot find the support you are looking for on this page, please contact our Help Desk.


Find out who to contact if you have general questions or need more information regarding public safety and law enforcement, the Wireless Do Not Call List, and more.

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Find informational documentation that will assist users with the NPAC process.

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Get answers to frequently asked questions regarding the NPAC, becoming an authorized user, LNP, the LNPA and more.

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Download helpful presentations with information regarding onboarding and the registration process.

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Watch easy-to-follow and informative videos about NPAC onboarding and the Low-Tech Interface (LTI) GUI. 

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