News

Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020
07/28/2020

BRIDGEWATER, N.J. (July 28, 2020) – Businesses are exploring new ways to connect with their customers by adopting new communication platforms and emerging technologies all while addressing emerging complexities in existing channels. Illegal robocalls and call spoofing, new federal regulations and industry guidelines and an ever-changing messaging ecosystem are creating several challenges that the enterprise must navigate. iconectiv, the industry’s trusted communication partner, will host an exhibit at Enterprise Connect Virtual 2020 (August 3-6) to address these issues and the enablement of all communication channels that are central to enterprise communications and collaboration—from text to voice—to ensure each and every communication a business makes or receives is simple, seamless and secure.

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iconectiv’s Sharon Oddy and Kim Carter join WICT leadership program
07/08/2020

iconectiv has announced that two of its employees have been selected to take part in the Women in Cable Telecommunications’ (WICT) 2020 Rising Leaders Program. Sharon Oddy, head of marketing and corporate communications, and Kim Carter, senior software developer, will join other industry leaders for the immersion program that prepares women to undertake increased leadership responsibilities.

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iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program
07/07/2020

Women in Cable Telecommunications (WICT) Leadership Program iconectiv leaders to attend immersive leadership development program for the fourth consecutive year What’s the News: iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. Why it Matters: This is the fourth consecutive year iconectiv has taken part in this competitive program aimed at developing strategic practices, building alliances and effective advocates for diverse leadership in the telecommunications industry. Who’s it for: For all members of WICT and all stakeholders in the cable and telecommunications industry including service providers, mobile network operators (MNOs), application providers and enterprises.

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Telehealth during COVID-19: How to Increase Security while Maximizing Efficiency
07/02/2020

As COVID-19 cases continued to rise worldwide, technology followed suit with many industries, including healthcare, amplifying their usage. Frontline heroes turned to telehealth technology with increased frequency compared to years prior as more than 46% of patient services were offered virtually. Although treating patients remotely is not new, (the earliest record shows telehealth in use in the late 1950s and early 1960s) privacy and security regulations have evolved to help safeguard patients seeking care. Since doctors and patients are continuing to maintain physical distance and leveraging communications to bridge this gap, it is more important than ever to confirm that the right patients are being reached.

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Enabling the world of tomorrow, today
06/18/2020

In these days when ‘in-person’ is not often a viable option, the importance of adapting our means of communication via technology cannot be understated. The need and ability to connect is mission critical in a world without boundaries. Yet, while technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. That’s what iconectiv does best. Efficiently interconnecting disparate applications, networks and devices in a world where accessing and exchanging information anywhere, anytime needs to be simple, seamless and secure.

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Webinar to Explore How Phone Number Data Can Be Used for Risk Assessment and Fraud Mitigation
06/10/2020

Mobile phone numbers are the primary personal identifier in the U.S., with the vast number of Americans owning a mobile phone. Now as consumers use their mobile phone numbers to register for products and services, this data has become an attractive target for fraudsters. This is why organizations are looking to use mobile phone numbers to better assess risk, mitigate fraud and protect both their business and customers. The challenge is that many of these businesses are unaware of where this phone number data comes from, how to verify if it is accurate or if it has been obtained legitimately

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Analyst Report Outlines How Phone Number Data Can be Used for Fraud Mitigation and Risk Assessment
05/27/2020

Analyst Report Outlines How Phone Number Data Can be Used for Fraud Mitigation and Risk Assessment What’s the News: Black Swan Telecom Journal explores how leveraging phone number information can provide critical information for businesses to better assess risk, mitigate fraud and protect both their business and their customers. Why it Matters: The phone number is one of the top personal identifiers that consumers use to register for products and services making it an attractive target for identity thieves. Companies can now use phone number porting data as part of their fraud mitigation and risk assessment strategies. Who’s it for: Telecom operators, large enterprises, identity aggregators, credit bureaus and service providers.

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The Genius is Within: Real Innovation Begins by Listening to the Right Voices
04/22/2020

I recently came across a 1984 article written about Mervin J. Kelly, the legendary American physicist whose career with Bell Labs spanned 23 years and multiple positions, from Director of Research to Chairman of the Board and everything in between. Described as a motivator who asked the right questions and found the best people to answer them, he is hailed as the driving force that steered the famed research enterprise into solid-state physics, a novel field of study that resulted in the 1948 invention of the transistor and the semiconductor chip. The building block for all digital communications, from home computers to space shuttles, its inventors, Bell Lab physicists William Shockley, John Bardeen and Walter Brattain, won the Nobel Prize in 1956. Upon Kelly’s retirement in 1959, he, too, won a top prize, the John Fritz Medal, the highest honor reserved for engineering greats such as Alexander Graham Bell, Alfred Nobel, Charles Kettering, George Westinghouse and Orville Wright.

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Black Swan Solution Guide: Getting Porting History and Carrier Data to Verify Identity and Mitigate Account Takeovers
03/06/2020

Not all risk intelligence sources are of equal value. Some are so important that ignoring them might prove disastrous. One intelligence source of increasing importance is getting real-time notice of changes to telephone number ports and the carrier-of-record. There are good reasons why this intelligence is so vital. Indeed, checking on the security and stability of the smartphone account is now considered critical by enterprises and identity aggregators in banking, e-commerce, insurance, healthcare and many other industries. For instance, when a customer wants to do a large banking transaction using a smartphone, it would benefit the financial institution to know that the phone number was just ported a few minutes ago: that could indicate an increased risk and alert the bank that further identity checks are advisable.

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iconectiv awarded Chile MNP administration contract
02/04/2020

Chile’s Ministry of Transportation and Telecommunication has awarded a 5-year contract to manage the country’s mobile number portability (MNP) database Telcordia Technologies Chile, S.A. Under the terms of the contract, Telcordia Technologies Chile, S.A. will now continue as the MNP database manager until 2025. In November, telecom regulator Subtel said a total of 19.3 million mobile numbers have been ported in Chile since the introduction of number portability in January 2012.

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3 Key Risk Factors Financial Institutions Need to Be Aware Of in 2020
01/02/2020

As technology evolves, so do the methods that cybercriminals utilize to commit identity theft and fraud. Last year alone, the Federal Trade Commission processed 1.4M fraud reports amounting to $1.48B in losses. Given that federal law states that financial institutions are held responsible for returning consumers’ money if their account was hacked, it is extremely critical to ensure financial institutions are utilizing an authorized source to provide data in order to assess risk properly while validating the identity of potential customers.

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“Moments Matter” in Blocking Identity Fraud: Why Number Porting Data is a Vital Tool in Stopping Account Takeovers
10/25/2019

In the U.S. market, the LNP program is administered through a national database called the NPAC (National Portability Administration Center) which contains the routing information for over 800 million ported and pooled numbers.

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Putting Trust Back into Communications takes Center Stage at Communications Fraud Conference
10/13/2019

Robocalls make up nearly half of all phone calls so frustrated consumers simply don’t answer incoming calls and businesses can’t get through to customers when they need to reach them. At the same time, phone numbers have become the defacto personal identifier for consumers and—if verified— can provide valuable information for companies looking to mitigate risk. As communications security professionals gather at this year’s Communications Fraud Control Association’s (CFCA) annual convention, iconectiv will highlight the role of trusted communications and how the industry is working together to maintain the integrity of the phone number to protect businesses and businesses.

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“At the end of the day, it’s not about being the smartest person in the room” with Kathy Timko and Fotis Georgiadis
09/24/2019

At the end of the day, it’s not about being the smartest person in the room. It’s about surrounding yourself with smart talented people who can use their unique skills to drive projects forward and get the best possible result. Everyone has a voice and should communicate their ideas openly. A leader must be able to listen, respond, stay on track and move in a direction that will allow the whole team to be successful. The bottom line: Successful projects require great leadership and the skillsets to execute. Success in almost everything requires ruthless planning, focused execution and a relentless — “never give up” drive to the finish line. “Good luck” is often the result of good planning.

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Businesses authorized to leverage number porting information
09/16/2019

With the introduction of PortData Validate from iconectiv, financial institutions, healthcare providers and other authorized businesses can leverage telephone number porting data as part of their assessment when verifying a customer´s identity, approving a transaction or disclosing information, the company said. The data, exclusively available from iconectiv or an authorized reseller of iconectiv´s PortData Validate service, is the nation´s only authorized service for businesses who need access to accurate and up-to-date phone number porting information for fraud mitigation and risk assessment.

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iconectiv launches PortData Validate platform
08/22/2019

iconectiv, a subsidiary of Ericsson's Telcordia Technologies, launched PortData Validate, a platform that allows financial institutions, healthcare providers and other authorized businesses to leverage telephone number porting data as part of their assessment when verifying a customer’s identity, approving a transaction or disclosing information. The data, exclusively available from iconectiv or an authorized reseller of iconectiv’s PortData Validate service, is the nation’s only authorized service for businesses who need access to accurate and up-to-date phone number porting information for fraud mitigation and risk assessment, iconectiv says in a press release.

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Businesses Now Authorized to Leverage Number Porting Information for Fraud Mitigation and Risk Assessment
08/21/2019

Mobile phone numbers now rival social security and driver license numbers as the personal identifier that consumers use to register for products and services. That ubiquity makes mobile numbers an attractive and powerful tool for identity thieves, who stole $14.7 billion in 2018 from 14.4 million U.S. consumers.

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Bolster Investigation Efficacy with Enhanced Law Enforcement Platform (ELEP)
05/10/2019

When it comes to investigations, timeliness matters. The Enhanced Law Enforcement Platform (ELEP) allows you to securely look up telephone numbers and view porting history dating back to 2004 to identify the service provider of record for phone numbers. Sourced from the Number Portability Administration Center (NPAC), the data can be accessed via a web-based interface or application programming interface (API). ELEP supports telephone number searches by range and specific number.

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Quickly Access the Critical Information You Need to Accelerate Criminal Investigations
04/18/2019

Those in law enforcement know that ensuring data accuracy and working quickly to solve investigations in a timely manner is critical. It can be frustrating when delays in seemingly simple tasks, like accessing phone records, hold up the process due to missing or inaccurate information.

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Investigations Get Easier with Phone Number Data Available at the Fingertips of Law Enforcement
02/19/2019

Law enforcement agencies are under pressure to solve investigations quickly, with limited resources. Seemingly simple tasks—like accessing phone records—requires agents and officers to know the service provider of the phone number being investigated before they can subpoena the records, sacrificing valuable time in the process.

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Interview with Kathy Timko Who Oversaw “Largest It Project In Us Telecom Industry History”
01/28/2019

It was called the largest IT project in United States telecom industry history, and Kathy Timko, of iconectiv (Bridgewater), was overseeing it to completion. The final May 2018 deadline came and went. The project that she had started five years before was finally finished. But no one noticed, Timko said. Certainly not the 425 million customers in the nationwide system that includes 650 million phone numbers and 1,400 phone companies. Timko and her team simply went about their business, directing a project to ensure that customers in the United States could keep their telephone numbers when switching providers. “Nobody really noticed it, which is something you really want to have happen. If someone noticed, then something is broken. But no one noticed, which is the best possible outcome,” she said.

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Enhanced Law Enforcement Platform (ELEP)
01/18/2019

The Enhanced Law Enforcement Platform (ELEP) is a subscription-based online service that allows you to gather information on up to 100 telephone numbers per query and provides additional features. Features include, web-based interface or API integration, telephone number searches by range and specific number, as well as, historical porting information

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Numbering Data at Your Fingertips
12/13/2018

Criminal investigations can hinge on tracking down telephone information and criminals know it. They will often take advantage of number portability to evade detection, swapping telephones and numbers from one service provider to another. Fortunately, the nation's Number Portability Administration Center (NPAC), managed by iconectiv, is a central, common and authoritative database that law enforcement and public safety agencies rely on to retrieve critical numbering information.

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Imagine: ‘Sweating the details’ was necessary to lead largest IT project in telecom industry
12/03/2018

If you’ve ever spent hours trying to troubleshoot a technical issue with your local cable or phone company, you might appreciate the complexity involved in building a system that would serve 1,600 phone companies throughout the U.S. to make it possible for consumers to keep their phone number — even when changing carriers. Faced with what some consider the largest IT project ever undertaken within the U.S. telecom industry, Kathy Timko, executive vice president of local number portability administration (LNPA) services at the Bridgewater-based iconectiv, was undaunted by the complexity of building a new nationwide system that would manage the portability of 650 million phone numbers.

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Porting the World's Largest Phone Number Database
10/22/2018

Between email, WhatsApp, Facebook Messenger, Skype and text messaging, no one really needs a phone number anymore, right? Wrong. Phone numbers are as important as ever—even among people who spend most of their time online. 83 percent of U.S. adult internet users had a phone conversation with a customer service rep in the past year, Forrester Research says. And a Google survey found that 47 percent of mobile search users won’t do business with a company if they can’t find its phone number. Those are just few reasons why the North American Number Portability Administration Center (NPAC) plays such a key role in both the US economy and everyday life.

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How to Protect Your Customers, Brand and Revenue
09/06/2018

The efficient administration of telephone numbers is essential for network operations and customer service organizations to run smoothly. iconectiv recognized the need for information on this topic and presented a webinar in partnership with the Competitive Carriers Association (CCA) to provide valuable insights on how to protect your customers, brand and revenue. Bob Grant, Principal Product Manager, discusses how immediate access to key phone number attributes helps seamlessly resolve customer service issues, efficiently manage number pooling and streamline operations. This will include a conversation about how you can aggregate real-time data from disparate systems to manage these challenges.

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NAPM Announces Completion of Transition to iconectiv as Nation’s New Local Number Portability Administrator
05/29/2018

Massive Multi-Year Telecom Infrastructure Project Successfully Completed On Schedule

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The Federal Communications Commission announced the successful completion of the transition to the new Local Number Portability Administrator (LNPA), Telcordia Technologies, doing business as iconectiv
05/29/2018

The LNPA operates the system that allows consumers to keep their telephone numbers when they switch communications service providers, thereby promoting consumer choice and competition among those companies.

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iconectiv Completes Final Regional Transition to Modern, Cost-Effective, Secure NPAC
05/21/2018

Weekend Marks Successful Cutover for Southwest, Western, and West Coast NPAC Regions

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What Service Providers, Service Bureaus and Providers of Telecom-Related Services Need to Know About the iconectiv NPAC Customer Portal
05/14/2018

All registered users of the iconectiv Number Portability Administration Center (NPAC) are encouraged to log in to the iconectiv NPAC Customer Portal before the final NPAC regional transition on May 20, 2018.

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Are You Ready? The iconectiv U.S. NPAC Transition Checklist
05/10/2018

On May 20, 2018, the Southwest, Western and West Coast Number Portability Administration Center (NPAC) Regions will transition to iconectiv, marking the last regional cutover.

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iconectiv Announces Cutover of Three Regional NPAC Systems
05/07/2018

Second Successful Regional Transition to iconectiv NPAC Includes Northeast, Mid-Atlantic and Midwest NPAC Regions

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iconectiv Announces Cutover of First Regional NPAC System
04/09/2018

iconectiv, the next Local Number Portability Administrator (LNPA) for the United States, announced the successful transition of the Southeast Number Portability Administration Center (NPAC) Region to iconectiv on April 8, 2018.

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One of telecom’s biggest IT projects ‘went great’—at least so far
04/08/2018

Described as one of the biggest IT projects ever undertaken by the U.S. telecom industry, the nation’s commercial number portability services yesterday began moving from previous vendor Neustar to new vendor iconectiv. And “it went great,” said Kathy Timko, head of local number portability administration at iconectiv, in an interview this morning. “It’s a highly orchestrated endeavor,” Timko explained.

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Services for Law Enforcement Agencies and Marketers Successfully Transition to iconectiv
03/05/2018

iconectiv, the next Local Number Portability Administrator (LNPA) for the United States, announced the successful transition of services providing telephone number identification and porting information to law enforcement, public safety agencies and businesses that must comply with the nation’s Telephone Consumer Protection Act (TCPA). The services successfully transitioned on March 4, 2018.

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What you need to know about the NPAC Transition
02/09/2018

The Number Portability Administration Center (NPAC) is the system used to facilitate number porting in the U.S. for wireline, wireless, and Voice over Internet Protocol (VoIP) providers.

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iconectiv Launches Transition Website for Law Enforcement and Public Safety Agencies
01/15/2018

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, announced the launch of an informational website to support the Number Portability Administration Center (NPAC) transition for law enforcement agencies and Public Safety Answering Points (PSAP).

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iconectiv Launches Transition Website for Businesses that Use the Wireless Do Not Call Service to Comply with TCPA Regulations
01/15/2018

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, announced the launch of an informational website to support the Number Portability Administration Center (NPAC) transition for businesses that must comply with the Telephone Consumer Protection Act (TCPA) and rely on the Wireless Do Not Call (WDNC) service for porting data.

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Companies Must Register to Maintain access to Wireless Do Not Call Service Data
01/03/2018

iconectiv reminds marketing organizations that rely on Intermodal Ported Telephone Number Identification Service, also known as the Wireless Do Not Call (WDNC) service, to register with iconectiv. The new service goes live and replaces the existing service on March 4, 2018.

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Law Enforcement and Public Safety Agencies Must Register immediately to maintain access to number portability data
01/03/2018

Bridgewater, N.J. – January 3, 2018 – iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, reminds law enforcement agencies and Public Safety Answering Points (PSAPs) that would like to continue having access to number portability data to register with iconectiv immediately. Registration is required and free for the new system, which goes into production and replaces the existing system on March 4, 2018.

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Future NPAC Administrator iconectiv Begins Testing
11/21/2017

Ericsson’s (News - Alert) iconectiv in mid-May began industry testing related to its future role as the nation’s Local Number Portability Administrator. The testing commenced more than two years after the FCC (News - Alert) awarded the company a contract to manage the Number Portability Administration Center routing database.

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Accessing the NPAC
11/02/2017

What NENA members need to know about IVR and ELEP

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Five Fast Facts for Users of the Wireless Do Not Call (WDNC) Service
07/18/2017

Registration for the iconectiv NPAC has begun. Register today! 1. The transition is on schedule. Registration for users that rely on the WDNC service is ongoing. The transition remains on schedule and the WDNC service is planned to transition to the iconectiv NPAC in March 2018.

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NPAC Transition Proceeds with Launch of Learning Management System
07/13/2017

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, is continuing the transition to the new Number Portability Administration Center (NPAC) with the release of a suite of new training courses and the launch of its NPAC Learning Management System.

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iconectiv NPAC Transition Progressing with Webcast for Low-Tech Interface (LTI) Users
06/07/2017

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, is continuing the transition of the new Number Portability Administration Center (NPAC) with a webcast for users of the Low-Tech Interface (LTI) GUI.

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Top 10 facts about the NPAC transition
05/18/2017

10. Registration for the iconectiv NPAC is underway. Registration has begun for all NPAC user groups and more than half have already started registration. Please visit www.numberportability.com and click “Get Started” to register if you have not already done so.

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A conversation with Kathy Timko, Senior Vice President and Head of LNPA Services at iconectiv
05/18/2017

Where does onboarding stand? More than half of current NPAC users have started registration and are preparing for the transition. We encourage unregistered users to begin the registration process as soon as possible. The success of the transition is dependent on full industry participation.

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Industry Testing for New iconectiv NPAC Begins May 15
05/15/2017

iconectiv, the next Local Number Portability Administrator (LNPA) for all seven U.S. regions, began industry testing today, May 15, 2017, a major milestone in the transition to the new Number Portability Administration Center (NPAC).

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Registration to iconectiv NPAC Now Open for Telemarketers
03/28/2017

PISCATAWAY, N.J. – March 28, 2017 – iconectiv, the next Local Number Portability Administrator (LNPA) for all seven U.S. regions, will take the next step in the transition to the new Number Portability Administration Center (NPAC) with the registration of businesses that engage in telephone marketing and rely on number porting data thru the NPAC.

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iconectiv to Host Testing Webcast
03/08/2017

iconectiv, the next Local Number Portability Administrator (LNPA) for all seven U.S. regions, continues to move forward with the transition of the new Number Portability Administration Center (NPAC) and is preparing to begin the testing phase of the transition for Service Providers, Service Bureaus, and Providers of Telecom-related Services.

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Top Three Things to Know about the LNPA Transition
01/30/2017

One: Does everyone have to register for the iconectiv NPAC? Yes, everyone must register, even those who only use the Number Portability Administration Center (NPAC) occasionally or work through a third party to do porting or to access NPAC data. By registering, users will ensure that their Service Provider...

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Members are Required to Register with the New iconectiv NPAC: Here’s How
12/01/2016

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, is currently registering Service Providers, Service Bureaus, and Providers of Telecom-Related Services for the new Number Portability Administration Center (NPAC)...

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iconectiv Continues NPAC Onboarding for Service Providers, Service Bureaus...
11/15/2016

PISCATAWAY, N.J. – November 15, 2016 – iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, continues registration for Service Providers, Service Bureaus, and Providers of Telecom-Related Services for the new Number Portability Administration Center (NPAC).

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iconectiv Kicks-off NPAC Transition with Onboarding Webcast
09/07/2016

PISCATAWAY, N.J. – September 7, 2016 – iconectiv, the newly named next Local Number Portability Administrator (LNPA) for all U.S. regions, will hold its initial Number Portability Administration Center (NPAC) transition webcast on September 21, 2016 from 4:00 pm to 5:00 pm ET. The first in a series of transition-related events, the webcast will focus on the registration component of Onboarding for Service Providers, Service Bureaus, and Provider of Telecom-Related Services. Registration for other NPAC user types will be covered in future sessions.

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iconectiv, NAPM Finalize Number Portability Master Services Agreements
08/09/2016

PISCATAWAY, N.J. – August 9, 2016 – iconectiv and the North American Portability Management LLC, (NAPM) have signed the Master Services Agreements (MSA) for each of the seven U.S. Number Portability Administration Center (NPAC) regions, officially establishing iconectiv as the next Local Number Portability Administrator (LNPA) in all U.S. regions. This follows the Federal Communications Commission (FCC) announcement last month.

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FCC Approves iconectiv’s Local Number Portability Administrator Contract
07/25/2016

PISCATAWAY, N.J. – July 25, 2016 – iconectiv, announced today that the Federal Communications Commission (FCC) has provided final approval of the contract for iconectiv to serve as the new Local Number Portability Administrator (LNPA) for all seven of the U.S. Number Portability Administration Center (NPAC) regions.

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FCC Conditionally Approves Telcordia as Next LNPA...
05/25/2015

Washington, D.C. – The Federal Communications Commission today conditionally approved a recommendation that Telcordia Technologies Inc. serve as the next administrator of the service that allows consumers and businesses to keep their phone numbers when switching carriers, called “local number portability.”

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Status Update: Local Number Portability Administrator Contract
03/04/2015

Background: The FCC’s “local number portability” system allows consumers and businesses to keep their phone number when switching providers, which supports consumer choice and competition in the communications market. The transfer or “porting” of numbers between carriers is done by a neutral third party called the Local Number Portability Administrator (LNPA). Number portability costs are paid for by the industry. The current LNPA’s contract automatically renews for one-year terms and the next available termination date is June 30, 2015. The FCC is overseeing the process to select the next LNPA. Maintaining the integrity and availability of the porting system is paramount.

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