Are you a law enforcement agency or Public Safety Answering Point (PSAP) who currently uses the NPAC? If so, you have come to the right place to learn about the transition process to the new iconectiv NPAC. For all other users, please visit our Get Started page.
iconectiv has already begun reaching out directly to law enforcement and PSAP users who will access the iconectiv Enhanced Law Enforcement Platform (ELEP) to verify contact information and begin the registration process. If you have not been contacted by iconectiv and believe you should have, please contact iconectiv at ELEP@iconectiv.numberportability.com.
If you have additional questions, please visit our Resources page, which includes informational presentations and videos about the transition. If your questions are not addressed, please contact iconectiv at ELEP@iconectiv.numberportability.com or call 844-511-ELEP (3537).
If you are a Law Enforcement or Public Safety Agency or Public Safety Answering Point who uses the Interactive Voice Response (IVR) to access the NPAC, please check back here in the second quarter of 2017 for an updated registration timeline.